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Rasta Guide
Government Services

NADRA Home Service: ID Cards Made at Your Doorstep

NADRA now sends a mobile team to your home for CNIC renewal or modification if you're elderly or disabled. Here's which cities are covered and how to book a visit.

Dawood Toufeeq3 min read
A NADRA mobile team member assisting an elderly Pakistani citizen with identity card verification at home
Table of Contents
  1. What This Service Actually Offers
  2. Where It's Available Right Now
  3. How to Book Your Home Visit
  4. What This Builds On
  5. Final Thoughts

For elderly and disabled Pakistanis who've long dreaded the trip to a crowded NADRA center, there's now a genuinely simpler option: NADRA comes to you instead.

What This Service Actually Offers

According to NADRA's official announcement, citizens who find it difficult to visit a registration center — due to age, disability, or mobility limitations — can now book an appointment and have a NADRA team member visit their home to complete identity card renewal or modification services. This removes what has historically been one of the biggest barriers for elderly and disabled citizens: the physical trip itself, often involving long queues once they arrive.

Where It's Available Right Now

| City |

|---|

| Islamabad |

| Rawalpindi |

| Taxila |

| Wah Cantt |

| Lahore |

| Karachi |

| Hyderabad |

How to Book Your Home Visit

  1. Call the NADRA helpline at 051-111-786-100, or send a request via mobile short code 1777.
  2. Confirm your eligibility — this service is specifically intended for elderly citizens and persons with disabilities who face genuine difficulty visiting a center in person.
  3. Schedule your appointment, providing your address and preferred timing.
  4. Prepare your documents in advance, just as you would for an in-center visit: your existing or expired CNIC, and any supporting documents relevant to your specific request.
  5. Complete your renewal or modification when the NADRA team arrives, including any required biometric verification.

What This Builds On

This home service arrives alongside a broader set of NADRA improvements for elderly and disabled citizens introduced earlier in 2026, including lifetime-validity CNICs for citizens aged 60 and above, and distinct identity cards for persons with disabilities and organ donors featuring recognizable symbols. Together, these changes reflect a consistent push toward making NADRA services genuinely more accessible for citizens who've historically found the standard process difficult to navigate.

Final Thoughts

If you have elderly parents or a family member with a disability who has been putting off a CNIC renewal because of how difficult the trip to a NADRA center feels, this service is worth calling about today. It won't help everyone yet, since coverage is still limited to seven cities, but for those within reach, it turns what used to be a stressful outing into a simple appointment at home.

Official source: NADRA Official Website

Frequently Asked Questions

It's a doorstep facility where citizens who find it difficult to visit a NADRA center can book an appointment and have a NADRA representative visit their home to complete identity card renewal or modification services.

As of its launch, the service covers Islamabad, Rawalpindi, Taxila, Wah Cantt, Lahore, Karachi, and Hyderabad. NADRA has not announced a confirmed timeline for expanding to additional cities.

Call the NADRA helpline at 051-111-786-100, or use the mobile short code 1777, to book your appointment for a home visit.

Standard CNIC fees continue to apply, and there is no general fee waiver simply for using the service. Confirm directly with NADRA at the time of booking whether any additional charge applies specifically for the doorstep visit itself.

NADRA's updated biometric framework formally recognizes iris scans and facial recognition alongside fingerprints, so citizens with damaged, worn, or missing fingerprints are not stuck — alternative verification methods are available both in-center and during home visits.

NADRA hasn't announced a specific expansion timeline. Citizens outside the currently covered cities should keep checking official NADRA announcements, or call the helpline to ask about availability in their area.

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