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PAK App: Pay Bills & Access Govt Services From Your Phone

PAK App let citizens pay Rs. 3.27 billion in government dues in July 2026 alone. Learn how to pay vehicle tax, utility bills, and get certificates without visiting an office.

Dawood Toufeeq3 min readUpdated: Aug 5, 2026
A Pakistani citizen paying a government bill through the PAK App on a smartphone at home

Government service apps in Pakistan come and go, but PAK App just proved it's being used at real scale: in July 2026 alone, citizens paid over Rs. 3.27 billion in government dues through the platform.

What PAK App Actually Does

Developed by the National Information Technology Board (NITB), PAK App is designed as a single digital gateway for government services that would otherwise require a trip to a public office. In July 2026, the app processed more than Rs. 3.27 billion in payments, mainly for vehicle-related dues, and has crossed 100,000 downloads on the Google Play Store.

The app is integrated with two important systems: Raast, Pakistan's national digital payment infrastructure, for secure transactions, and Pak ID Single Sign-On (SSO), for identity authentication — meaning your payments and identity verification both run through established, government-backed systems rather than a standalone app database.

Services Available Through PAK App

| Category | What You Can Do |

|---|---|

| Vehicle Payments | Pay vehicle token tax, registration challans, and transfer challans |

| Utility Bills | Pay utility bills directly through the app |

| Certificates | Apply for domicile, birth, and death certificates |

| Verification | Verify vehicle registration and driving license details |

| Appointments | Submit marriage appointment requests |

How to Get Started

  1. Download PAK App from the Google Play Store (Android) or Apple App Store (iOS), confirming the developer is listed as the National Information Technology Board.
  2. Log in or register using Pak ID Single Sign-On (SSO) for secure identity verification.
  3. Browse the available services and select the one you need — vehicle tax, a utility bill, or a certificate application.
  4. Enter your reference details, such as your vehicle registration number or utility account/consumer number, exactly as they appear on your existing bill or document.
  5. Complete payment through Raast, Pakistan's digital payment platform, for a secure, trackable transaction.
  6. Save your digital receipt for your records, especially for vehicle tax and registration payments.

Why This Matters for Digital Pakistan

This app is part of a broader push toward digital government services in Pakistan, alongside a planned national "Super App" that officials have discussed for unifying access to agencies like NADRA and HEC in the coming years. PAK App's early traction — over Rs. 3.27 billion processed in a single month — suggests citizens are genuinely willing to adopt these tools once they're simple, secure, and actually save a trip to a government office.

Final Thoughts

If you're still paying vehicle token tax or utility bills the old way — standing in line at a bank branch or government counter — PAK App is worth trying for your next payment cycle. It won't cover every single service everywhere yet, but for the transactions it does support, it's a genuinely faster and more convenient alternative to an in-person visit.

Official source: National Information Technology Board

Frequently Asked Questions

PAK App (Pakistan Asaan Khidmat) is a government digital services app developed by the National Information Technology Board (NITB), letting citizens pay dues and access public services from their phone instead of visiting government offices in person.

Vehicle token tax, registration and transfer challans, utility bill payments, domicile certificates, birth and death certificates, vehicle and driving license verification, and marriage appointment requests, among other services.

The app originally launched as the 'City Islamabad App' for federal capital residents before being rebranded and relaunched as PAK App with an expanded service set. Coverage may vary by service and region, so check within the app whether a specific service is available for your area.

Open the app, select the relevant service (such as vehicle token tax or a utility bill), enter your reference details, and complete payment securely through Raast, Pakistan's digital payment system.

The app uses Raast for payments and Pak ID Single Sign-On (SSO) for authentication, both of which are established secure government-backed systems. As with any financial app, only download PAK App from the official Google Play Store or Apple App Store listing.

Search for 'PAK App' on the Google Play Store or Apple App Store, or scan an official QR code provided by NITB, and confirm the developer is listed as the National Information Technology Board before installing.

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